The Office of the Ombudsperson

  • The Office of the Ombudsperson is responsible for the intake and monitoring of all formal District complaints. Formal complaints can now be filled in this office.

    The Ombudsperson serves as an independent and confidential resource, assisting parents and community members in addressing complaints, conflicts, and other school-related issues.

    The District Ombudsperson is guided by the following principles:

    • Independence;
    • Neutrality/impartiality;
    • Confidentiality; and
    • Informality

    The purpose of the District Ombudsperson is to ensure the complaint process is followed and that all members of the West Contra Costa Unified School District receive fair and equitable treatment in matters of concern or complaint.

    The District encourages the early, informal resolution of complaints at the site level whenever possible. If parents or guardians have a concern, they should first contact the principal at their child's school. Please see our Schools Directory for principal contact information for each school site.

    If you have additional questions or are not satisfied with the resolution offered by your child's school principal, please contact the appropriate Executive Director or the Office of the Ombudsperson. 

Contact Us

  • Educational Equity - Title IX
    Location: 1108 Bissell Ave.
    Richmond, CA 94801
    Phone: (510) 307-4538
    Fax: (510) 236-0662

    Dr. Kenneth Chris Hurst,
    Superintendent & Division Head

    Rhonda Haney,
    Director, Office of Educational Equity/Title IX Coordinator

    Department Directory

    Employee Content

WCCUSD Nondiscrimination Policies and Procedures

  • Non-Discrimination Policy: View the Announcement of Nondiscrimination /Harassment 

    The West Contra Costa Unified School District prohibits discrimination, intimidation, harassment (including sexual harassment) or bullying based on a person’s actual or perceived ancestry, color, disability, gender, gender identity, gender expression, immigration status, nationality, race or ethnicity, religion, sex, sexual orientation, or association with a person or a group with one or more of these actual or perceived characteristics. 

     For questions or complaints, contact Equity Compliance Officer/Title IX Coordinator: Rhonda Haney, 1108 Bissell Avenue Richmond, CA 94801, 510-307-4538, rhaney@wccusd.net and Section 504 Coordinator: Darlene Almeida, 1108 Bissell Avenue Richmond, CA 94801, (510) 307-4535, dalmeida@wccusd.net

    Politica de No Discriminación: Anuncio de No Discriminación/Acoso

    El Distrito Escolar Unificado de West Contra Costa prohíbe la discriminación, la intimidación, el acoso (incluyendo el acoso sexual) o la intimidación en base a las características reales o percibidas de descendencia, color, discapacidad, género, identificación con un género determinado, expresión de pertenencia a un género, estado migratorio, nacionalidad, raza u origen étnico, además de sexo, orientación sexual o asociación con una persona o grupo de personas con una o más de estas características ya sean reales o percibidas.

    Para preguntas o quejas, comuníquese con el personal de la Oficial de Cumplimiento de la Equidad/Coordinadora del Título IX: Rhonda Haney, 1108 Bissell Avenue Richmond, CA 94801, 510-307-4538, rhaney@wccusd.net y con la Coordinadora de la Sección 504: Darlene Almeida, 1108 Bissell Avenue Richmond, CA 94801, (510) 307-4535, dalmeida@wccusd.net

Formal Complaint Procedures

  • Note:  During physical school closures we request that Title IX and UCP complaints be filed via email.

How to File a Formal Complaint

  • Title IX Complaints

  • Uniform Complaint Procedure (UCP) Complaints

  • Williams Complaints

  • Complaints Concerning District Personnel

  • Special Education Complaints