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FAQ

En Español

Hello WCCUSD Community,

Thank you for your patience, understanding and questions during the COVID-19 school closures that are affecting not only WCCUSD but school districts across the country. We have compiled a list of the most Frequently Asked Questions that have come up due to the COVID-19 crisis. We will be updating this document, so please continue to check back with us.

MEALS
Q: Can I go to any of the 17 locations to pick up student meals?

A: Yes, families can visit any of 17 school locations (De Anza High School, DeJean Middle School, Ephesians Cogic, GRIP Family Housing, Helms Middle School, Independent Holiness Church, Kennedy High School, McGlothen Temple Cogic, Montalvin K-8, Nystrom Elementary School, Pilgrim Rest MBC, Pinole Valley High School, Richmond High School, Richmond Roadrunners, Riverside, Sion Miracle Temple Cogic and Zion Hill MBC.) to pick up student meals.

Q: Can meals be picked up on weekends or will extra meals be passed out on Friday?

A: We will distribute two meals on Friday

Q: Will meals be distributed during the spring recess?

A: Yes, we plan to continue the meal distribution during Spring Break

SCHOOLS
Q: When will schools open again?

A: The six Bay Area counties (Alameda, Contra Costa,  jointly released new guidance on Tuesday, April 7 notifying that school buildings will remain closed for the rest of the 2019-2020 academic school year. WCCUSD announced on Friday April 3 that our school buildings will remain closed for the rest of the 2019-2020 academic school year.

Q: When will schools open again so that I can get my items?

A: We will try to open schools again as we get more information from the county health officer regarding the shelter in place order.

Q: What is the process for cleaning schools?

A: Custodial staff will clean all schools prior to students returning to campuses.

Q: Will the schools be cleaned before my student returns?

A: We will be cleaning our facilities using the Center for Disease Control cleaning guidelines. Our priorities are cleaning and disinfecting all areas (e.g., offices, classrooms, bathrooms, and common areas). In addition we will clean frequently touched surfaces like desks, light switches, floors, door handles, faucets, toilet, and urinal handles.

GRADES

Q: My child is a senior, how does this affect the college process?

A: Application windows closed in October/November for many CA schools including UCs, though applications are still being accepted at all but three CSU campuses. March is typically the time that colleges begin sending out acceptances. Please advise your student to keep checking their portal for updates. 

Q: When does the grading period end?

A: For secondary schools, the third quarter ended Friday, April 3. Our goal is to have all report cards and Special Education Progress Reports completed by Monday, April 13. Distribution will take place no later than Friday, April 17 and may be done electronically or by mail. Students and families should know that only assignments given to students on or before March 13, will be used in calculating grades. If your student receives an Incomplete (I) grade, there will be an opportunity to complete the required assignments and they will be given a timeline for doing so. If you have any questions regarding report cards, please contact your child’s teacher or school principal.

Q: What about the standardized tests, will those occur as usual? What happens if they don’t?

A: Gov. Newsom recently authorized application for a waiver to allow schools to forgo state testing requirements this year. This is pending federal approval. If this happens, we will all be in the same situation, figuring out what that means together.  

Q: What about AP tests and the SATs?

Updates as of March 24: 

College Board is providing live and on-demand AP courses for free.
College Board is developing a new at-home testing option.
Beginning on Wednesday, March 25, you can attend free, live AP review courses, delivered by AP teachers from across the country. 
To access the live classes and recordings, visit the AP YouTube channel or find your course schedule below. We’ll be adding more courses soon.
Download the daily schedule for 32 courses (.pdf/151 KB). 

Likewise, College Board has provided updates about SAT testing.  At this time, the Spring testing dates are cancelled and registrants are eligible for a refund.  

Q: What does this mean for graduation?

A: The California Department of Education has now provided guidance around grading and graduation requirements, particularly as they relate to WCCUSD’s graduating seniors. We know that higher education (particularly the University of California and California State University systems) is working closely with K-12 schools to ensure that students will not be penalized through grades or graduation requirements because of the situation we all find ourselves in. We are developing guidelines and procedures regarding second semester grades, transcripts, graduation criteria, promotion, and commencement celebrations. These will be communicated to students and families in the coming days and weeks.

TECHNOLOGY/E-LEARNING

Q: My child’s Chromebook is not working, who do I contact?

A: If your child’s Chromebook is not working please contact the Tech Support Hotline at (510) 243-3901 or send an email to parent@wccusd.net.

Q: How do I access the e learning materials?

A: The e-learning materials are available via Google Classroom and through the e-learning website at https://sites.google.com/wccusd.net/wcc-elearning/home.

Q: I don’t have access to the internet, what do I do?

A: There are several options to help with connecting with the internet. Xfinity/Comcast and AT&T have a few options that can be found on the District’s closure page www.wccusd.net/districtclosure. In addition there is a tutorial on the e-learning website (https://sites.google.com/wccusd.net/wcc-elearning/home) that shows you how to turn your mobile phone into a hotspot. Lastly, you can be placed on a waiting list for a District provided hotspot.

Q: How often should my child be using the e learning materials?

A: Coming soon

Q: If I have questions about the materials, who do I contact?

A: If you have questions about the e-learning materials please send an email to elearning@wccusd.net

Q: Are there only e-learning materials for grades TK to 2nd?

A: No. We have e-learning opportunities for all grade levels on the District’s e-learning website https://sites.google.com/wccusd.net/wcc-elearning/home. Most of the materials for grades 3 and up can be found in the Clever portal.

Q: I don’t see any materials for grades 3 and up? What do I do?

A: The e-learning materials for grades 3 and up are located in the Clever portal. To access the Clever Portal visit https://docs.google.com/document/d/1r3Kq9dx7fJWx1LyUr6zaxvZqT_kv9rONlnWwLEuK8Pg/edit.

Q: What is Clever?

A: Clever is a website that organizes our district’s online textbooks and software all in one place. 

Q: What if I have other questions?

A: Please email the District at questions@wccusd.net or by calling (510) 965-4444