Report A Problem

1. Fill out and download the Uniform Complaint Procedure (UCP) Form:   (English)  (Spanish)

• Bullying: Reports of bullying, intimidation, or physical altercations between students, or even between staff and students, that threaten the emotional or physical well-being of individuals.
• Discrimination or harassment: Situations where students or employees face harassment due to their race, ethnicity, gender, sexual orientation, disability, or other protected statuses.
• Inappropriate staff and student behavior: Instances where a teacher or staff member is found engaging in inappropriate conduct toward students or colleagues, including verbal abuse or inappropriate physical contact.

The Uniform Complaint Procedures (“UCP”) apply to complaints alleging a violation of applicable state and federal laws and regulations governing educational programs.  The UCP shall be used to investigate and resolve allegations made by a student, or a student’s duly authorized representative, involving unlawful discrimination, intimidation, or bullying based on a protected characteristic.

The UCP also shall be used for allegations of a violation of specific federal and state programs that use categorical funds, such as Adult Education, Career Technical Education, Child Care and Development.  A full list of complaints covered by the UCP can be found under BP 1312.3.  

UCP complaints can be filed by completing the Complaint Form (English) (Spanish) and returning it to: 

2. Email or hand-deliver the form to the following office: 

Jose Espinoza
Director, Office of Educational Equity | Title IX Coordinator | Equity Compliance Officer
WEST CONTRA COSTA UNIFIED SCHOOL DISTRICT
1108 Bissell Avenue, Richmond, CA 94801
Phone: (510) 231-1118
Email: jespinoza2@wccusd.net 

More information about the UCP process is available from the California Department of Education at https://www.cde.ca.gov/re/cp/uc/.

1. Fill out and download the Uniform Complaint Procedure (UCP) Form:   (English)  (Spanish)

• Suspicious child abuse: If there are concerns about a student being physically or emotionally abused at home or by a school staff member. This includes failure to report known or suspected abuse.
• Physical neglect: Concerns over children being neglected or not provided with necessary care, including food, clothing, shelter, or medical attention.

and/or

• Bullying: Reports of bullying, intimidation, or physical altercations between students, or even between staff and students, that threaten the emotional or physical well-being of individuals.
• Discrimination or harassment: Situations where students or employees face harassment due to their race, ethnicity, gender, sexual orientation, disability, or other protected statuses.
• Inappropriate staff behavior: Instances where a teacher or staff member is found engaging in inappropriate conduct toward students or colleagues, including verbal abuse or inappropriate physical contact.

The Uniform Complaint Procedures (“UCP”) apply to complaints alleging a violation of applicable state and federal laws and regulations governing educational programs.  The UCP shall be used to investigate and resolve allegations made by a student, or a student’s duly authorized representative, involving unlawful discrimination, intimidation, or bullying based on a protected characteristic.

The UCP also shall be used for allegations of a violation of specific federal and state programs that use categorical funds, such as Adult Education, Career Technical Education, Child Care and Development.  A full list of complaints covered by the UCP can be found under BP 1312.3.  

2. Email or hand-deliver the form to the following office: 

UCP complaints can be filed by completing the Complaint Form   (English)  (Spanish) and returning it to: 

Jose Espinoza
Director, Office of Educational Equity | Title IX Coordinator | Equity Compliance Officer
WEST CONTRA COSTA UNIFIED SCHOOL DISTRICT
1108 Bissell Avenue, Richmond, CA 94801
Phone: (510) 231-1118
Email: jespinoza2@wccusd.net 

More information about the UCP process is available from the California Department of Education at https://www.cde.ca.gov/re/cp/uc/.

More Information:

AB 1432

The Child Abuse and Neglect Reporting Act requires a mandated reporter, which includes a teacher or one of certain other types of school employees, to report whenever he or she, in his or her professional capacity or within the scope of his or her employment, has knowledge of or has observed a child whom the mandated reporter knows or reasonably suspects has been the victim of child abuse or neglect. 

FORMS

• WCCUSD Statement on Mandated Reporting (PDF)
• Definitions and General Instructions for Completion of CPS Form (PDF)
• Suspected Child Abuse Report Form (PDF)

CONTRA COSTA COUNTY CHILD ABUSE REPORTING CONTACT INFORMATION

Phone: 877-881-1116

Fax: 925-608-6894

In WCCUSD teachers and staff can send a fax like an email. Please attach your CPS document to an email and email to this: 9256086894@efaxsend.com

👉🏽  unlawful discrimination

1. fill out & download the  Complaint Concerning District Personnel Form: (English) (Spanish) 

Complaints Concerning District Personnel (alleging unlawful discrimination) 
Complaints regarding school district employees may be communicated in writing by completing the Complaint Concerning District Personnel Form (English) (Spanish) and addressing it to: 

2. Email the form to following departments:

Dr. Camille Johnson
Associate Superintendent of Human Resources &

Division Head
WEST CONTRA COSTA UNIFIED SCHOOL DISTRICT 
1108 Bissell Avenue, Richmond, CA 94801  
Phone: (510) 231-1185  

Email: Camille.Johnson@wccusd.net

Additional procedures for complaints concerning District employees that allege unlawful harassment are set forth in BP 4030/AR 4030- Nondiscrimination in Employment. 

👉🏽 not alleging unlawful discrimination

1. fill out & download the  Complaint Concerning District Personnel Form: (English) (Spanish) 

Complaints Concerning District Personnel (not alleging unlawful discrimination). Complaints regarding school district employees may be communicated in writing by completing the Complaint Concerning District Personnel Form (English) (Spanish) and addressing it to: 

2. Email the form to following departments:

Dr. Sylvia Greenwood
Director of Human Resources, Certificated Personnel
WEST CONTRA COSTA UNIFIED SCHOOL DISTRICT 
1108 Bissell Avenue, Richmond, CA 94801
Phone: (510) 231-1181
Email: SGreenwood@wccusd.net 

Denise Steen 
Interim Director of Human Resources, Classified Personnel 
WEST CONTRA COSTA UNIFIED SCHOOL DISTRICT 
1108 Bissell Avenue, Richmond, CA 94801
Phone: (510) 307-4521
Email: DSteen@wccusd.net

Jose Espinoza
Director, Office of Educational Equity | Title IX Coordinator | Equity Compliance Officer
WEST CONTRA COSTA UNIFIED SCHOOL DISTRICT 
1108 Bissell Avenue, Richmond, CA 94801  
Phone: (510) 231-1118
Email: JEspinoza2@wccusd.net

Additional procedures for complaints concerning District employees that do not allege unlawful harassment are set forth in BP 1312.1 / AR 1312.1 - Complaints Concerning District Employees.

Visit the Safety Department here

Safety Department
1108 Bissell Ave. Richmond, CA 94801
Phone: 510-307-4606

Julio Franco
Director of TK-12 Operations/Safety

Charles Johnson
CSO Supervisor

Michael Booker
Safety & Emergency Preparedness Consultant

Sandra Ornelas Acosta
Admin Tech for Director of TK-12 Operations/Safety

1. FILL OUT & download A williams Complaint Form:
(English)   (Spanish)

A Williams Complaint may be filed regarding instructional materials, emergency or urgent facilities conditions that pose a threat to the health and safety of pupils, and teacher vacancies or misassignments and may be filed anonymously.  Williams Complaints are filed with the principal of the school in which the complaint arises.  The District has a Complaint Form (English) (Spanish) available for these types of complaints.  Additional procedures are defined in AR 1312.4 - Williams Complaints.

2. Email Form to: 

Insufficient Textbooks and Instructional Materials: 

David Luongo
Director, Business Services, State & Federal, Curriculum & Instruction 
WEST CONTRA COSTA UNIFIED SCHOOL DISTRICT
1400 Marina Way South, Richmond, CA 94801
Phone: (510) 591-1891
Email: DLuongo@wccusd.net

CONTACT

• Cyberbullying or inappropriate online conduct: Incidents of students or staff using the internet or social media to harass others, share inappropriate content, or access unsafe websites.
   
• Data breaches: Any incidents involving the unauthorized access to or sharing of personal or sensitive student or staff data.
   

Contact: School Main Office Administrator
or:

Wendy Pangelina 
Senior Administrative Assistant
Technology Administrative Office
wpangelina@wccusd.net
(510) 231-1120

and

Laurie Wong-Roberts
Chief Technology Officer
Information Technology Center
510-231-1123 x11123
lroberts@wccusd.net
 

1. fill out & download williams Complaint Form:

(English)   (Spanish)

• Physical hazards: This could include unsafe building conditions like broken stairways, slippery floors, damaged equipment, or faulty fire alarms.
• Electrical hazards: Exposed wiring, malfunctioning electrical panels, or other electrical safety risks that could lead to accidents or fires.
• Fire and evacuation safety: Issues related to blocked exits, non-functional fire extinguishers, or non-compliance with fire drills and evacuation procedures.

>> Parent & Community Reporting Instructions (Tell the Office Manager > They report it - Confirm
>> Staff Reporting Instructions (Work Order - which form is this? file with whom?)

A Williams Complaint may be filed regarding instructional materials, emergency or urgent facilities conditions that pose a threat to the health and safety of pupils, and teacher vacancies or misassignments and may be filed anonymously.  Williams Complaints are filed with the principal of the school in which the complaint arises.  The District has a Complaint Form (English) (Spanish) available for these types of complaints.  Additional procedures are defined in AR 1312.4 - Williams Complaints.

2. Email the form to both parties below: 
 

Facilities Conditions:

Michael Leuthold
Director of Maintenance   
WEST CONTRA COSTA UNIFIED SCHOOL DISTRICT
125 So. 8th St., Richmond, CA 94804
Phone: (510) 231-1109 
Email: michael.leuthold@wccusd.net 

Operations Conditions: 

Chris Kornahrens
Director of Operations
WEST CONTRA COSTA UNIFIED SCHOOL DISTRICT
2550 Moraga Rd., San Pablo, CA 94806
Phone: (510) 307-7895
Email: chris.kornahrens@wccusd.net

1. fill out & download the  Complaint Concerning District Personnel Form: 

(English) (Spanish) 

Complaints Concerning District Personnel (not alleging unlawful discrimination)

• Drugs and alcohol: Reporting of drug use, alcohol consumption, or the presence of substances on school grounds by students or staff members.
• Vaping: Increasing concern around the use of e-cigarettes or vaping devices, particularly in school bathrooms or classrooms.

Complaints regarding school district employees may be communicated in writing by completing the Complaint Concerning District Personnel Form (English) (Spanish) and addressing it to: 

2. Email the form to following departments:

Dr. Sylvia Greenwood
Director of Human Resources, Certificated Personnel
WEST CONTRA COSTA UNIFIED SCHOOL DISTRICT 
1108 Bissell Avenue, Richmond, CA 94801
Phone: (510) 231-1181
Email: SGreenwood@wccusd.net 

Denise Steen 
Interim Director of Human Resources, Classified Personnel 
WEST CONTRA COSTA UNIFIED SCHOOL DISTRICT 
1108 Bissell Avenue, Richmond, CA 94801
Phone: (510) 307-4521
Email: DSteen@wccusd.net

Jose Espinoza
Director, Office of Educational Equity | Title IX Coordinator | Equity Compliance Officer
WEST CONTRA COSTA UNIFIED SCHOOL DISTRICT 
1108 Bissell Avenue, Richmond, CA 94801  
Phone: (510) 231-1118
Email: JEspinoza2@wccusd.net

Additional procedures for complaints concerning District employees that do not allege unlawful harassment are set forth in BP 1312.1 / AR 1312.1 - Complaints Concerning District Employees.

• Neglect of duties: When staff members (e.g., teachers, custodians, or administrators) are negligent in performing their responsibilities, like not supervising students, leaving areas unsafe, or failing to address safety concerns.
• Unprofessional conduct: Inappropriate interactions between staff members, such as violating professional boundaries or unethical behavior.
   

👉🏽 not alleging unlawful discrimination

1. fill out & download the  Complaint Concerning District Personnel Form: 

(English) (Spanish) 

Complaints Concerning District Personnel (not alleging unlawful discrimination) 
Complaints regarding school district employees may be communicated in writing by completing the Complaint Concerning District Personnel Form (English) (Spanish) and addressing it to: 

2. Email the form to following departments:

Dr. Sylvia Greenwood
Director of Human Resources, Certificated Personnel
WEST CONTRA COSTA UNIFIED SCHOOL DISTRICT 
1108 Bissell Avenue, Richmond, CA 94801
Phone: (510) 231-1181
Email: SGreenwood@wccusd.net 

Denise Steen 
Interim Director of Human Resources, Classified Personnel 
WEST CONTRA COSTA UNIFIED SCHOOL DISTRICT 
1108 Bissell Avenue, Richmond, CA 94801
Phone: (510) 307-4521
Email: DSteen@wccusd.net

Jose Espinoza
Director, Office of Educational Equity | Title IX Coordinator | Equity Compliance Officer
WEST CONTRA COSTA UNIFIED SCHOOL DISTRICT 
1108 Bissell Avenue, Richmond, CA 94801  
Phone: (510) 231-1118
Email: JEspinoza2@wccusd.net

Additional procedures for complaints concerning District employees that do not allege unlawful harassment are set forth in BP 1312.1 / AR 1312.1 - Complaints Concerning District Employees.

👉🏽 Unlawful Discrimination Complaints (Employees)

The Board prohibits district employees from discriminating against or harassing any other district employee or job applicants on the basis of the person's actual or perceived race, religious creed, color, national origin, ancestry, age, marital status, pregnancy, physical or mental disability, medical condition, genetic information, military and veteran status, gender, gender identity, gender expression, sex, or sexual orientation.

Complaints from District employees alleging unlawful discrimination may be communicated in writing and addressed to: 

Dr. Camille Johnson

Associate Superintendent of Human Resources &

Division Head
WEST CONTRA COSTA UNIFIED SCHOOL DISTRICT 
1108 Bissell Avenue, Richmond, CA 94801  
Phone: (510) 231-1185  

Email: Camille.Johnson@wccusd.net

Additional procedures for complaints concerning District employees that allege unlawful harassment are set forth in BP 4030/AR 4030- Nondiscrimination in Employment. 

• Unsanitary conditions: Poor hygiene in restrooms or classrooms, pests (e.g., rodents, insects), or unsanitary food preparation practices in the cafeteria.
• Air quality issues: Complaints about poor ventilation or air quality that could affect student and staff health.
• Allergic reactions or exposure risks: Unsafe exposure to allergens or chemicals used in school cleaning, science labs, or other areas.

👉🏽  alleging unlawful discrimination

1. fill out & download the  Complaint Concerning District Personnel Form:  (English)  (Spanish)

Complaints Concerning District Personnel (not alleging unlawful discrimination) 
Complaints regarding school district employees may be communicated in writing by completing the Complaint Concerning District Personnel Form   (English)  (Spanish) and addressing it to: 

2. Email the form to following departments:

Dr. Camille Johnson
Associate Superintendent of Human Resources &

Division Head
WEST CONTRA COSTA UNIFIED SCHOOL DISTRICT 
1108 Bissell Avenue, Richmond, CA 94801  
Phone: (510) 231-1185  

Email: Camille.Johnson@wccusd.net

Additional procedures for complaints concerning District employees that allege unlawful harassment are set forth in BP 4030/AR 4030- Nondiscrimination in Employment. 

1. Fill out and download the Uniform Complaint Procedure (UCP) Form:   (English)  (Spanish)

• Bullying: Reports of bullying, intimidation, or physical altercations between students, or even between staff and students, that threaten the emotional or physical well-being of individuals.
• Discrimination or harassment: Situations where students or employees face harassment due to their race, ethnicity, gender, sexual orientation, disability, or other protected statuses.
• Inappropriate student behavior: Instances where a teacher or staff member is found engaging in inappropriate conduct toward students or colleagues, including verbal abuse or inappropriate physical contact.

The Uniform Complaint Procedures (“UCP”) apply to complaints alleging a violation of applicable state and federal laws and regulations governing educational programs.  The UCP shall be used to investigate and resolve allegations made by a student, or a student’s duly authorized representative, involving unlawful discrimination, intimidation, or bullying based on a protected characteristic.

The UCP also shall be used for allegations of a violation of specific federal and state programs that use categorical funds, such as Adult Education, Career Technical Education, Child Care and Development.  A full list of complaints covered by the UCP can be found under BP 1312.3.  

UCP complaints can be filed by completing the Complaint Form  (English)  (Spanish) and returning it to: 

2. Email or hand-deliver the form to the following office: 

Jose Espinoza
Director, Office of Educational Equity | Title IX Coordinator | Equity Compliance Officer
WEST CONTRA COSTA UNIFIED SCHOOL DISTRICT
1108 Bissell Avenue, Richmond, CA 94801
Phone: (510) 231-1118
Email: jespinoza2@wccusd.net 

More information about the UCP process is available from the California Department of Education at https://www.cde.ca.gov/re/cp/uc/.

Visit the Safety Department here
 

Safety Department
1108 Bissell Ave. Richmond, CA 94801
Phone: 510-307-4606

Sandra Ornelas Acosta
Admin Tech for Director of TK-12 Operations/Safety
sandra.ornelasacosta@wccusd.net
510-231-1100

Julio Franco
Director of TK-12 Operations/Safety

Charles Johnson
CSO Supervisor

Michael Booker
Safety & Emergency Preparedness Consultant

1. fill out & download the Title IX Complaint Form

(English) (Spanish)

Federal Title IX of the Education Amendments of 1972 (“Title IX”), implemented at 34 C.F.R. § 106.31, subd. (a), provides that no person shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any academic, extracurricular, research, occupational training, or other education program or activity operated by a recipient which receives federal financial assistance. 

Sexual harassment under Title IX means conduct on the basis of sex that satisfies one or more of the following:

1. An employee of the school district conditioning the provision of an aid, benefit or service of the school district on an individual’s participation in unwelcome sexual conduct (quid pro quo);
2. Unwelcome conduct determined by a reasonable person to be so severe, pervasive and objectively offensive that it effectively denies a person equal access to the recipient’s education program or activity; or
3. “Sexual assault” as defined in 20 U.S.C. 1092(f)(6)(A)(v), “dating violence” as defined in 34 U.S.C. 12291(a)(10), “domestic violence” as defined in 34 U.S.C. 12291(a)(8), or “stalking” as defined in 34 U.S.C. 12291(a)(30).
    

2. submit the form: 

Any person may report sex discrimination, including sexual harassment (whether or not the person reporting is also the alleged victim) in one of the following ways: 

• In person, by mail, by telephone or by e-mail, using the contact information listed below for the District’s Title IX Coordinator;
• By any other means that results in the Title IX Coordinator receiving the person’s verbal, written report, or Title IX Complaint Form (English) (Spanish). 

Contact information for the District’s Title IX Coordinator is as follows: 

Jose Espinoza
Director, Office of Educational Equity | Title IX Coordinator | Equity Compliance Officer
WEST CONTRA COSTA UNIFIED SCHOOL DISTRICT
1108 Bissell Avenue, Richmond, CA 94801
Phone: (510) 231-1118
Email: jespinoza2@wccusd.net 

For more information on filing and processing of Title IX complaints, please see the following:

For Complaints Concerning Student-Victims:  District Board Policy BP 5145.7 and Administrative Regulation AR 5145.7 – Sexual Harassment and AR 5145.71 – Title IX Sexual Harassment Complaint Procedures. 

For Complaints Concerning Employee-Victims: BP 4119.11/AR 4119.11 – Sexual Harassment. 

NOTE: For student complaints:  See Uniform Complaint Procedures; For employee complaints:  See BP 4030/AR 4030- Nondiscrimination in Employment and BP 1312.1/AR 1312.1- Complaints Concerning District Personnel.

1. FILL OUT & download A williams Complaint Form:

(English)   (Spanish)

A Williams Complaint may be filed regarding instructional materials, emergency or urgent facilities conditions that pose a threat to the health and safety of pupils, and teacher vacancies or misassignments and may be filed anonymously.  Williams Complaints are filed with the principal of the school in which the complaint arises.  The District has a Complaint Form (English) (Spanish) available for these types of complaints.  Additional procedures are defined in AR 1312.4 - Williams Complaints.

2. Email Form to: 

Teacher Vacancy or Misassignment: 

Dr. Sylvia Greenwood
Director of Human Resources, Certificated Personnel
WEST CONTRA COSTA UNIFIED SCHOOL DISTRICT
1108 Bissell Avenue, Richmond, CA 94801
Phone: (510) 231-1181 
Email: SGreenwood@wccusd.net

• Weapons on campus: The possession of firearms, knives, or other weapons by students or staff, or threats of violence that could harm others.
• Threatening behavior: Any individual making threats of harm to others, whether verbal or through physical actions.
• Gang activity: Reports of gang-related activity, symbols, or tensions that could escalate into violence.

Visit the Safety Department here
 

Safety Department
1108 Bissell Ave. Richmond, CA 94801
Phone: 510-307-4606

Sandra Ornelas Acosta
Admin Tech for Director of TK-12 Operations/Safety
sandra.ornelasacosta@wccusd.net
510-231-1100

Julio Franco
Director of TK-12 Operations/Safety

Charles Johnson
CSO Supervisor

Michael Booker
Safety & Emergency Preparedness Consultant