Office of the Ombudsperson

  • Division Head                                                           Matthew Duffy, Superintendent

    Director, Office of Educational Equity                  Rhonda Haney
    & Ombudsperson

    Assistant                                                                 Anabel Ruiz Martinez



    Office Location                                                         West Contra Costa Unified School District
                                                                                       1108 Bissell Ave.
                                                                                       Richmond, CA 94801

    Phone:                                                                       (510) 307-7861
    Fax:                                                                            (510) 236-0662
    Email:                                                                        RHaney@wccusd.net

    Annual Uniform Complaint Notice: English & Spanish

Filing a Complaint

  • The Office of the Ombudsperson is responsible for the intake and monitoring of all formal District complaints. Formal complaints can now be filled in this office.

    The Ombudsperson serves as an independent and confidential resource, assisting parents and community members in addressing complaints, conflicts, and other school-related issues.

    The District Ombudsperson is guided by the following principles:

    • Independence;
    • Neutrality/impartiality;
    • Confidentiality; and
    • Informality

    The purpose of the District Ombudsperson is to ensure the complaint process is followed and that all members of the West Contra Costa Unified School District receive fair and equitable treatment in matters of concern or complaint.

    The District encourages the early, informal resolution of complaints at the site level whenever possible. If parents or guardians have a concern they should first contact the principal at their child's school. Please see our Schools Directory for principal contact information for each school site.

    If you have additional questions or are not satisfied with the resolution offered by your child's school principal, please contact the appropriate Executive Director or the Office of the Ombudsperson

WCCUSD Nondiscrimination Policies and Procedures

  • Non-Discrimination Policy:
    West Contra Costa Unified School District programs, activities, and practices shall be free from discrimination, intimidation, harassment, and bullying based on actual or perceived race, color, ancestry, national origin, immigration status, ethnic group identification, age, religion, marital, parental or family status, physical or mental disability, sex, sexual orientation, gender, gender identity, or gender expression; or on the basis of a person’s association with a person or group with one or more of these actual or perceived characteristics.

    If you believe you have been discriminated against, immediately contact the school site principal and/or Director of the Office of Educational Equity, Rhonda Haney, Title IX Compliance Officer at 1108 Bissell Ave., Richmond, CA 94801 at 510-307-4538 or rhaney@wccusd.net.

    Politica de No Discriminación:
    En el Distrito Escolar Unificado de West contra Costa los programas escolares, actividades y prácticas debe estar libre de discriminación, intimidación, acoso y acoso basada en la real o percibida raza, color, ascendencia, origen nacional, estado migratorio, grupo étnico, edad, religión, estado civil o paternal o familia, física o mental, el sexo, orientación sexual, género, identidad de género o expresión de género; o sobre la base de la asociación de una persona con una persona o grupo con una o más de estas características reales o percibidas.

    Si usted cree que ha sido discriminado, inmediatamente ponga se en contacto con la/el director/a de la escuela y / o Director de la Oficina de Equidad Educativa, Rhonda Haney, la oficial sobre la conformidad del Título IX ubicada en 1108 Bissell Ave., Richmond, CA 94801 o 510-307-4538 o rhaney@wccusd.net