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Office of the Ombuds

The Office of the Ombudsperson is responsible for the intake and monitoring of all formal district complaints. Formal complaints can now be filed in this office.

The Ombudsperson serves as an independent and confidential resource, assisting parents and community members in addressing complaints, conflicts, and other school-related issues.

The District Ombudsperson is guided by the following principles:

  • Independence;
  • Neutrality/impartiality;
  • Confidentiality; and
  • Informality

The purpose of the District Ombudsperson is to ensure the complaint process is followed and that all members of the West Contra Costa Unified School District receive fair and equitable treatment in matters of concern or complaint.

The District encourages the early, informal resolution of complaints at the site level whenever possible. If parents or guardians have a concern, they should first contact the principal at their child's school. Please see our Schools Directory for principal contact information for each school site.

If you have additional questions or are not satisfied with the resolution offered by your child's school principal, please contact the appropriate Executive Director of your school or the Office of the Ombudsperson. 

Contact Us

Educational Equity - Title IX
Location: 1108 Bissell Ave.
Richmond, CA 94801
Phone: (510) 231-1118
Fax: (510) 236-0662

Dr. Sylvia Greenwood
Associate Superintendent of Human Resources

Jose Espinoza
Director
Office of Educational Equity / Title IX Coordinator / Equity Compliance Officer

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