West Contra Costa Unified

School District

 

INFORMATION TECHNOLOGY SERVICES

Division Head: Matthew Duffy, Superintendent of Schools

Chief Technology Officer: Mary Phillips
Confidential Administrative Secretary: Chris Ramos


Information Technology Center (ITC) 

1300 Potrero Avenue
Richmond, CA 94804
Phone: (510) 231-1125
Fax: (510) 231-1122


Help Desk  

Help Desk utilizes the ZenDesk customer service tool that makes it more efficient for ITS to track and manage all reported problems.  Contact helpdesk@wccusd.net  to report all issues with PowerSchool, Attendance, CALPADS, CBEDS, CDRC, data integration, email, network, phones, technology, etc.
FAX: (510) 215-2104

HelpDesk Support Lines:
Attendance:  (510) 307-4557
CALPADS/CBEDS/CRDC:  (510) 231-1124
Student Information System (PowerSchool): (510) 231-1121
Tech Support/Repair, E-Mail Access, Internet Issues, Phones, Network, all else:   (510) 231-1125


IT Operations

IT Operations Manager:  Mark Terrill 

Site Operations Supervisor: Jill Aldridge
Desktop Support Technician: Zach Saielli
Desktop Support Technician: Joe Guitron
Desktop Support Technician: Parker Cloud
Desktop Support Technician: Matthew Herrera
Desktop Support Technician: Darren Green
Desktop Support Technician: Dennis Lai
Desktop Support Technician: David Oliver
Desktop Support Technician:  Ennis Pool
Desktop Support Technician:  James Contreras

Information Helpdesk Technician: Colleen Denny-Duggan
Information Helpdesk Technician: Gehan Cheung
Information Helpdesk Technician:  Joel Mireles

Network Administrator: Vin Duong
Network Administrator: Perry Oda


Network

Senior Network Engineer:  Jamal Abki

Network Engineer: Jim Lipscomb
Network Engineer: Cedric Sandjo
VOIP Programmer Technician: Jose Castro

Data Management

Director, Systems Integration:  Yevgen Pshechenko  

Data Integration Analyst: Geri Kaman

CALPADS/CBEDS/CRDC Reporting
State Reporting Specialist
: Marc-Cedric Latreille
State Reporting Technician: Santino Aguilar
State Reporting Technician: Maria-Luisa Huizar 
Student Information System Office
Student Information Services Supervisor
: Kim Chamberlain
Database Administrator:  Jeff Roberts
Attendance Enrollment Technician:  Julie Yamashita
Attendance Enrollment Technician: John Holman
Data Entry Clerk: Veronica Villagomez
Data Entry Clerk: Vanessa Mathias
Typist Clerk 2:   Bridget Rougeau

HelpDesk  (PowerSchool, Attendance, CALPADS, CBEDS, CDRC, data integration)

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